Shipping policy

1. Processing Times

All orders are processed within 1–3 business days.

  • Orders are not processed or shipped on weekends or major holidays.

  • If we are experiencing a high volume of orders, processing may be delayed by an additional 2 days. We will notify you via your registered email (customer@minespark.shop) if a significant delay occurs.

2. Shipping Estimates & Delivery Zones

Because we source our unique decor from specialized global suppliers to keep costs low for you, shipping times vary by location.

Destination Estimated Delivery Time
United States 7–15 Business Days
United Kingdom / EU 7–13 Business Days
Canada / Australia 10–20 Business Days
Rest of World 15–30 Business Days
 
Note: These are estimates. Factors such as local postal delays or customs inspections are out of our control, but we will always do our best to help you track your package.

3. Shipping Rates

  • Standard Shipping: [e.g., $4.99 flat rate or FREE on orders over $50].

  • Promotional Shipping: We occasionally offer site-wide Free Shipping events. Check our banner for current offers!

4. Tracking Your Order

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number. The tracking number will be active within 48 hours. You can track your "loot" directly on our website under the "Track My Order" page.

5. Customs, Duties, and Taxes

Minespark is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages & Lost Packages

If you receive your order and it looks like a Creeper got to it (damaged), please save all packaging materials and damaged goods, then contact us immediately at customer@minespark.shop. Please include your order number and a photo of the damage so we can send a replacement.